About this policy
Done for You showcases our video production services and accepts project enquiries. The website is operated by MERCURY GUARDIAN, UNIPESSOAL, LDA, NIPC 519492455, at Rua Gomes Brito, 4, 7.º A, 1950-453 Lisboa, Portugal. We are the controller responsible for your personal data. Contact: support@doneforyou.pro.
Information we use
You can browse without creating an account. If you contact us, we receive the information you provide, including your email address, project details and any name or company information. Please do not send unnecessary sensitive personal information. Hosting systems may also record IP addresses and technical logs needed to operate and secure the website.
Why we use it
We use enquiry information to respond, prepare quotations and discuss potential projects. Our legal basis is taking steps at your request before entering into a contract or, for business contacts and general enquiries, our legitimate interests in handling business communications. Technical information is processed for our legitimate interests in website security and reliable operation. Providing enquiry details is voluntary, but we need sufficient information to respond. An enquiry does not subscribe you to marketing emails.
Storage and access
Enquiries are stored in our website backend and sent to our business email. Access is limited to authorised personnel and providers supporting our hosting, website and email services, where needed for those purposes. Information may also be disclosed where required by law. Where processing involves a transfer outside the European Economic Area, an applicable GDPR transfer mechanism is required, such as an adequacy decision or Standard Contractual Clauses. Contact us for details of relevant transfers and copies of applicable safeguards.
Retention
We keep enquiries while responding and following up, and delete them when no longer needed for that purpose. If a project proceeds, relevant records are retained for the project, applicable legal obligations and the establishment or defence of legal claims. Technical logs are kept only as long as needed for security and troubleshooting.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data, or object to processing based on legitimate interests. Send requests to support@doneforyou.pro. You may also complain to the Portuguese Data Protection Authority, CNPD, at www.cnpd.pt. We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.